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  • Lycamobile Cookie Policy
  • What are cookies?
  • Information and consent
  • Cookies we use
  • How to change cookie settings or revoke consent

Lycamobile Cookie Policy

This Cookies Policy is applicable to the web pages accessible through the domain, which is owned by Xfera Móviles, S.A.U., with NIF A-82528548 and address at Avenida de Bruselas, 38, 28108, Alcobendas, Madrid, (hereinafter, Yoigo, or the Owner indistinctly) and its purpose is to inform the User about the use and installation of cookies that we use on our website. We remind you that you can exercise your rights under data protection regulations through If you wish to know the information regarding the treatment of your personal data, you can consult our Privacy Policy here. We encourage you to read this Cookie Policy carefully to learn more about the use of this technology by Yoigo.

What are cookies?

Cookies are small data files that are downloaded to your terminal from which you access the Website and are used to record certain browsing interactions on the Website, as well as to store and retrieve information about the use of the Website and are used, among other things, to improve the quality of the Website and provide you with a better user experience. These files are stored on the user's computer or terminal and contain information, generally anonymous, that is not harmful to your computer. They are used, for example, to remember your preferences when you return to that website, such as the language selected in a previous navigation, access data or personalization of the page. Cookies can also be used to record anonymous information about how a visitor uses a website. For example, from which other web page has accessed, or if you have used a “banner” advertising to reach it.

Information and consent

When accessing the Website we provide you with certain information about the use of this technology through the device or equipment you use to do so, asking for your consent to use our cookies. Please note that some of the cookies we use may be necessary for our website to function properly and cannot be refused, as you may have problems accessing or using our website correctly. With respect to all other cookies, through the system or settings panel, you can choose to accept or reject all cookies or do it in a granular way and manage your preferences. You can also withdraw your consent to the use of cookies at any time through your browser settings.

Cookies we use

We use cookies that are strictly necessary and essential to analyze our services and/or to show you personalized advertising based on a profile drawn up from your browsing habits on the Website, using secure areas, personalized options, etc. Specifically and according to their purpose, Yoigo uses the following types of cookies on the Website: Technical or necessary cookies: These are those that allow the operational management of the Website and the enabling of its functions and services, guaranteeing the correct functioning of the Website and its elements, as well as its security. These cookies are used, for example, to maintain the session, manage response time, etc. Preference or personalization cookies: They make it possible to remember relevant information in order to differentiate users and offer them a personal experience, as well as to create a profile based on their browsing habits. Analysis or measurement cookies: They allow the monitoring and analysis of the behavior of users of the Website in a statistical way, including the quantification of the impacts of advertisements. Behavioral advertising cookies: They allow the management of existing advertising spaces on the page so that each User is offered advertising content according to their browsing habits and preferences, as well as other information provided during navigation.

How to change cookie settings or revoke consent

You may withdraw your consent to the use of cookies at any time. To do this you can: Manage cookie consents by managing your preferences through the configuration panel that we make available to you on the home page of the Website and from the “Cookie Policy” link at the bottom of the page. Disable or block the downloading of Cookies through the specific functions of the browser you use. Below is a list of links where you will find the steps to follow for the activation, deactivation, deletion and management of cookies depending on each browser: Safari Safari for IOS Google Chrome Internet Explorer Microsoft Edge Mozilla Firefox Opera These browsers are subject to updates or modifications, so if the above information or links are outdated, or if your browser is not in this list (Konqueror, Arora, Flock, etc.) or if you do not find the way to manage cookies, please consult the official website or contact us. If you have any questions, do not hesitate to write to us at the following e-mail address: or if you prefer, you can write to us at Avenida de Bruselas, 38, 28108, Alcobendas, Madrid.
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